Privacy Policy

Last Edited: 23/2/2026

1. Introduction

DirLingua Language House (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, enrol in our classes/trainings or engage with our services.

By using our services, you agree to the terms outlined in this Policy.

2. Scope

This Privacy Policy applies to:

  • Visitors to our website and digital platforms.
  • Students, parents, corporate clients and individual learners.
  • Trainers, teachers, coaches and consultants engaged with DirLingua Language House.

It covers all personal information collected online and offline.

3. Information We Collect

We may collect the following categories of data:

a. Personal Information

  • Full name, date of birth, nationality, gender.
  • Contact details (email, phone number, address).
  • Identification information (for certification or invoicing).

b. Professional & Academic Information

  • Language level, education, work background and training interests.
  • Employment details (for corporate training or partnership agreements).

c. Technical & Usage Information

  • IP address, browser type, device identifiers and access logs.
  • Cookies and usage analytics from our website or learning portals.

d. Financial Information

  • Payment details (limited to transaction data processed via secure gateways).

4. How We Use Your Information

We use collected data to:

  1. Deliver and personalise our language trainings, classes and services.
  2. Communicate updates, class schedules, events and announcements.
  3. Manage certifications, attendance and performance records.
  4. Process payments and maintain financial compliance.
  5. Improve our website, user experience and marketing communications.
  6. Fulfil legal obligations and ensure academic integrity.

We do not sell, rent or trade your personal data.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: When you voluntarily provide your information.
  • Contractual necessity: To deliver educational or consulting services.
  • Legitimate interest: To improve quality and maintain communication.
  • Legal obligation: For compliance with record-keeping or tax purposes.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy, or as required by law.

Afterward, data will be securely deleted or anonymised.

7. Data Sharing & Disclosure

Your information may be shared only with:

  • LeadMe Group’s affiliated entities for administrative or operational purposes.
  • Certified trainers or service providers under confidentiality agreements.
  • Payment processors, accreditation bodies or partner institutions (as needed).
  • Legal or regulatory authorities when required by law.

All partners must comply with strict confidentiality and data protection obligations.

8. International Data Transfers

As a global education entity, DirLingua Language House may store or process your data in multiple locations.

We ensure appropriate safeguards, including data transfer agreements and encryption, to maintain protection equivalent to international standards.

9. Data Security

We use technical and organisational measures to protect data, including:

  • Encrypted servers and SSL-secured communication.
  • Controlled access, password protection and staff training.
  • Regular audits and data protection reviews.

However, no system is 100% secure. Users share information at their own risk.

10. Your Rights

Under international privacy regulations (including GDPR), you have the right to:

  • Access, correct or delete your personal data.
  • Withdraw consent at any time.
  • Request data portability.
  • Object to data processing for marketing purposes.
  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us at privacy@dirlingua.com

11. Cookies Policy

We use cookies to enhance website performance, analyse traffic and improve user experience.

You can disable cookies via browser settings, though some features may not function properly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be published on our website with a revised “Effective Date.”

14. Contact Information

For any privacy inquiries or concerns, please contact:

DirLingua Language House
Email: info@dirlingua.com
Website: www.dirlingua.com